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My doorbell is offline

My doorbell doesn't scan the QR code

I’m not receiving notifications in the app

I’m having trouble connecting the indoor chime

The image is unclear

I'm having trouble establishing a connection

My doorbell is not found after successfully scanning the QR code
Three possible issues with Wi-Fi connection

My image is upside down

My battery drains quickly

Unable to add a second device

My doorbell shows that it is already linked to another account

I want to connect the doorbell to my new Wi-Fi network

(EN) Problem–Solution Doorbell V1

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