FinexHome

Unable to add a second device

How do I add a second device to the FinexHome app?

I want to connect the doorbell to my new Wi-Fi network

I'm having trouble establishing a connection

I'm not receiving notifications in the app

I’m having trouble connecting the indoor chime

My image is upside down

My doorbell won’t connect to mains power

My doorbell shows that it is already linked to another account

My doorbell is offline

My doorbell is not found after successfully scanning the QR code
Three possible Wi-Fi connection issues

My doorbell doesn't scan the QR code

My camera doesn’t scan the QR code during installation

The image is unclear

All solutions for problems with the Finex Video Doorbell V2

Problem solver V2

Find answers and get help from Intercom Support and Community Experts

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