FinexHome

Unable to add a second device

How do I add a second device to the FinexHome app?

I want to connect the doorbell to my new Wi-Fi network

I'm having trouble establishing a connection

I'm not receiving notifications in the app

I’m having trouble connecting the indoor chime

My image is upside down

My doorbell won’t connect to mains power

My doorbell shows that it is already linked to another account

My doorbell is offline

My doorbell is not found after successfully scanning the QR code
Three possible Wi-Fi connection issues

My doorbell doesn't scan the QR code

My camera doesn’t scan the QR code during installation

The image is unclear

Allowing App Notifications

All solutions for problems with the Finex Video Doorbell V2

Problem solver V2

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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