FinexHome

Unable to add a second device

How do I add a second device to the FinexHome app?

I want to connect the doorbell to my new Wi-Fi network

I'm having trouble establishing a connection

I’m not receiving notifications for motion or live view

I’m not receiving notifications in the app

I’m having trouble connecting the indoor chime

My doorbell shows it’s already linked to another account

My doorbell is offline

My doorbell is not found after successfully scanning the QR code
Three possible issues with Wi-Fi connection

My doorbell doesn't scan the QR code

My camera shows it is already linked to another account

My battery drains quickly

The image is unclear

Allowing App Notifications

All solutions for problems with the Finex Video Doorbell V1

Problem solver V1

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Create your workspace and invite the people you work with.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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