FinexHome

Unable to add a second device

How do I add a second device to the FinexHome app?

I want to connect the doorbell to my new Wi-Fi network

I'm having trouble establishing a connection

I’m not receiving notifications for motion or live view

I’m not receiving notifications in the app

I’m having trouble connecting the indoor chime

My doorbell shows it’s already linked to another account

My doorbell is offline

My doorbell is not found after successfully scanning the QR code
Three possible issues with Wi-Fi connection

My doorbell doesn't scan the QR code

My camera shows it is already linked to another account

My battery drains quickly

The image is unclear

All solutions for problems with the Finex Video Doorbell V1

Problem solver V1

Find answers and get help from Intercom Support and Community Experts

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